100% Satisfaction Guarantee
In order for you to have the best shielding device, we strictly control the manufacturing process of the shielding device and carefully inspect it before shipping. When you receive your shield, be sure to double check the doll to make sure it is in good condition. If you find quality problems caused by non-human factors such as damage, please take a good photo and contact us via [email protected] within 14 days. It has been confirmed that the product has quality problems. We will return or replace.
Our customer service representatives will work with you to find the best solution for your situation by replacing the original item or offering a refund.
Damage and Warranty
If you receive a defective product, please feel free to contact us within 24 hours. It is important to include as many details as possible, including any images and videos, in which case please email [email protected] Then we can solve this problem. So you must check it carefully when you receive the item. This is very important. If the item is damaged due to misuse, you will not be able to get any return or exchange. You must have common sense and take care of your items to avoid any damage to the product. We appreciate any feedback that helps us work with the manufacturer to avoid these issues in the future.
Order change or cancellation
Order processing usually begins within 12 hours of receiving your order, so please make sure your order is correct before hitting the submit button. If we have started processing your order and you still wish to cancel it, you will be charged a cancellation fee of 20% of the cancellation fee. In another case, we not only completed your signal jammer, but also shipped it, then the order will not be cancelled, please understand.
Please take care to provide your shipping information. You provide exactly how your shipping labels are printed.
These terms and conditions are hereby governed by Belgian law. Any action seeking legal or equitable relief arising out of or in connection with these terms and conditions will be brought before the Belgian courts.
The shop stipulates that after the order is completed, we cannot accept orders cancelled due to customer reasons. However, when the order needs to be cancelled due to customer operation errors, in principle, the order can be cancelled as soon as possible within 4 hours after the order is placed. In this case, a 5% transaction fee will be charged via PayPal or credit card.